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Contents
Contents
Glossary


Section Features:
Course Map


 

 

On the Tour

Quiz 5

Choose the best answer for the following multiple choice questions. Your answers will be marked electronically and results will be provided to you after you complete the quiz. You may print a copy of your results.

1

Bus operators complete the pre-trip report

 

a) The first time they take a bus out on a run.
b) Before they take a bus out on a run.
c) When a bus is getting old.

2

A passenger collapses while on a bus. An operator must complete the ______report

 

a) Incident
b) Accident
c) Trip

3

Records of time worked are recorded using the

 

a) Trip report
b) Time sheet
c) Logbook

4

A school bus operator who is having trouble with a student may file

 

a) A misconduct report
b) A trip report
c) An incident report

5

It is important to write accurate reports because

 

a) Supervisors need to be well informed
b) Transit companies need records
c) Reports can be used in court

6

Bus operators who encounter passenger emergencies need to

 

a) All answers are applicable
b) Complete reports
c) Act swiftly and decisively

7

The most important thing a bus operator needs to remember when encountering life threatening emergencies is

 

a) Company policy
b) Safety
c) The schedule

8

Accessible service operators have the highest likelihood of dealing with life threatening circumstances

 

a) No
b) Maybe
c) Yes

9

What should a bus operator do if the bus fails mechanically?

 

a) Call 911
b) Set up emergency equipment
c) Evacuate passengers

10

A bus operator encounters a serious environmental hazard. What should be done?

 

a) Calm passengers
b) Report the hazard immediately
c) Set up emergency equipment

11

In the event of a fire, a bus operator must

 

a) Evacuate passengers and discharge fire extinguishing equipment
b) Discharge fire extinguishing equipment
c) Evacuate passengers

12

Intercity Coach operators always have immediate support during emergencies

 

a) True
b) False
c) N/A

13

Which bus operators may need to process passenger documentation?

 

a) Intercity and tour operators
b) Intercity and accessible services
c) Tour and urban transit operators

14

Which operators spend the most time on customer relations?

 

a) Tour and school bus operators
b) All bus operators are focused on customer relations
c) Urban and school bus operators

15

Written Answer Question.

 

In your opinion, what are some of the qualities an individual needs to possess in order to perform the work of a professional bus operator? Your response should be no more than 200 words.


Please note you may only submit this quiz once.



Next:
Part 5: Accessible Services