Welcome Introduction Part 1 Part 2 Part 3 Part 4 Part 5 Summary

Section Features:
Course Map



On the Tour

Quiz 5

Choose the best answer for the following multiple choice questions. Your answers will be marked electronically and results will be provided to you after you complete the quiz. You may print a copy of your results.


Bus operators complete the pre-trip report


a) When a bus is getting old.
b) Before they take a bus out on a run.
c) The first time they take a bus out on a run.


A passenger collapses while on a bus. An operator must complete the ______report


a) Accident
b) Incident
c) Trip


Records of time worked are recorded using the


a) Time sheet
b) Trip report
c) Logbook


A school bus operator who is having trouble with a student may file


a) A misconduct report
b) An incident report
c) A trip report


It is important to write accurate reports because


a) Supervisors need to be well informed
b) Transit companies need records
c) Reports can be used in court


Bus operators who encounter passenger emergencies need to


a) All answers are applicable
b) Act swiftly and decisively
c) Complete reports


The most important thing a bus operator needs to remember when encountering life threatening emergencies is


a) Safety
b) The schedule
c) Company policy


Accessible service operators have the highest likelihood of dealing with life threatening circumstances


a) No
b) Maybe
c) Yes


What should a bus operator do if the bus fails mechanically?


a) Evacuate passengers
b) Set up emergency equipment
c) Call 911


A bus operator encounters a serious environmental hazard. What should be done?


a) Report the hazard immediately
b) Calm passengers
c) Set up emergency equipment


In the event of a fire, a bus operator must


a) Evacuate passengers
b) Evacuate passengers and discharge fire extinguishing equipment
c) Discharge fire extinguishing equipment


Intercity Coach operators always have immediate support during emergencies


a) False
b) True
c) N/A


Which bus operators may need to process passenger documentation?


a) Intercity and accessible services
b) Intercity and tour operators
c) Tour and urban transit operators


Which operators spend the most time on customer relations?


a) All bus operators are focused on customer relations
b) Tour and school bus operators
c) Urban and school bus operators


Written Answer Question.


In your opinion, what are some of the qualities an individual needs to possess in order to perform the work of a professional bus operator? Your response should be no more than 200 words.

Please note you may only submit this quiz once.

Part 5: Accessible Services