Welcome Introduction Part 1 Part 2 Part 3 Part 4 Part 5 Summary

Section Features:
Course Map



On the Tour

Dealing with Vehicle Emergencies

What will you learn in this lesson?

  1. General procedures for dealing with vehicle emergencies.


I'm glad I have stayed with the tour. The passengers seemed to have a really good time in Las Vegas. It was a lot of work for Kelly. Driving in the city was tricky because he had to manoeuvre the bus among all the hotels and side streets to get close in. And we had to take the bus quite far out to park it and to get it serviced.

During the second day we got some time off since the tour guide stayed with the passengers. It was a good chance for me to ask him what he thought of the job. He mentioned how there was never much free time on a trip and the days are long. He also talked about all the paper-work and reports to do, especially when crossing borders. "You're always on, and if you don't like that you shouldn't do this job." He said, "having such long days and dealing with people all the time can be draining on your emotions, but I really like it because I get lots of time off between trips."

Now we're back on the road going home. The tour guide has everyone singing.

After lunch we settle in and get ready for the long afternoon drive. I start to feel sleepy. I notice passengers starting to nod off. The tour guide lets everyone take quiet time.

I wake up as I realize that the bus is having a hard time climbing a long grade. Sure enough, the engine makes an odd noise and then it loses power. Kelly pulls over to the side of the road. He tries the key again, but nothing happens. The passengers start talking and asking questions.

Kelly says, "Well, we're not too far from Idaho Falls - I'll call in and we'll get a spare bus out here. I'm going to set up the emergency lights around the bus."

Back on the bus Kelly reassures the passengers that yes, there is a spare coach and it will reach us in about a half an hour. Then he says, "Look over there - that is the land of the Shoshone - there were fierce Indian battles in here. Do you remember Lewis and Clark? Well, they took a Shoshone guide with them when they made their crossing to the Pacific here. Her name was Sacagawea…" 

Kelly's interest in history is paying off.

Dealing with Vehicle Failure

Because bus operators drive thousands of kilometers per year it is inevitable that they will have some kind of vehicle failure. Bus operators have to be well aware of the procedures to take.

Vehicle emergencies may involve:

  • Mechanical failures
  • Environmental hazards
  • Fire
  • Traffic accidents

Solutions might be

Lesson Activities

  1. Complete the fifth quiz.


Next: Quiz 5