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Section Features:
Course Map



On the Urban Transit Route

Checking In

What will you learn in this lesson?

  1. How a bus operator checks in for work.

Early Check In

Jim is a really experienced bus operator and I can tell. He has already started telling me stories - like when he had to drive through snow that came way over the wheels of the bus and how one time he was driving a school bus in terrible icy conditions but managed to get through it safely. Right now he is showing me how to check-in. Since it is the beginning of the day - it's 5:30am - we are at the dispatch window, just about to get the bus on the road for the early shift. I wonder how I'll like these early mornings. I watch as Jim quickly reads the bulletin board and checks with the dispatcher. Everyone is joking around and giving high fives. This is a friendly bunch. Someone yells: "Hey Jim, who's your shadow?" Jim throws me a sheaf of transfers as he yells, "This is Kim. Kim, this is the best team of professionals you will ever meet."

Reporting to Dispatch

To start a shift, bus operators report in to a dispatcher.  Dispatch may be in head office, the bus depot or garage. An operator may also report to a
relief point.  

As dispatch locations vary, so do check-in procedures. An operator may only need to have visual contact to confirm his or her arrival. Check-in or reporting may also be done by:

  • phone
  • voice message
  • electronic signature
  • text message

Getting the Assignment

The dispatcher assigns the route. The details of the route are on a
paddle card complete with the timing points.

Reviewing Notices

Things change all the time for bus operators. There may be route changes, construction zones, detours, etc. How can operators keep up to date on the latest information? By:

  • Reviewing the bulletin boards
  • Reviewing information that is on the company's Intranet website or a computer kiosk

Preparing On-Board Supplies

Once on the bus, every operator needs to have the proper supplies and materials.

Lesson Activities

Next you will:

  1. Review the kind of supplies that are needed by bus operators by checking the On-Board Equipment.


Next: On-Board Equipment